Privacy Policy

Effective Date: 12/12/2024

San Diego Mobile Lab & Phlebotomy Inc. ("site", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any other way. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide to us when you use our services or interact with us. The types of information we collect include:

Personal Identification Information: Name, phone number, email address, and other contact details you provide when booking an appointment or contacting us.
Health Information: Details related to medical or health services, including blood draws, specimen collection, or any related medical services.
Payment Information: Credit card or other payment details when making transactions or paying for services.
Technical Data: Information about your use of our website, such as your IP address, browser type, device information, and browsing patterns, collected through cookies or similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our mobile phlebotomy services, including scheduling, conducting, and managing blood draws and specimen collections;
To process payments and fulfill transactions;
To communicate with you about your appointments, requests, or inquiries, including sending confirmations, reminders, and follow-up communication;
To improve our website, services, and user experience;
To comply with legal obligations and regulatory requirements;
To screen our services for potential risk or fraud;

How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

Service Providers: We may share your information with third-party service providers that assist us in operating our website, processing payments, or delivering our services;
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order;
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any changes to this Privacy Policy;
Google analytics: To help us understand how our customers use the Site—read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here;
As necessary to provide services or products you have rendered;
In other ways described in this Policy or to which you have otherwise consented to;
In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
To outside auditors who have agreed to keep the information confidential;
As necessary to enforce the Terms of Service on our website;
As necessary to maintain, safeguard, and preserve all right and property of the site.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to track usage patterns, improve functionality, and personalize your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the website.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the users personal information under our control.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.

Children's Privacy

We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child under 18, we will take steps to delete the information as quickly as possible. All minors should be monitored while accessing our site.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email. To discontinue or unsubscribe from our website, please directly send us an email that you wish to unsubscribe. If you wish to opt out from any third party websites, you must go to that specific website. You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser. When you submit information through the Site, we will retain your submission information for our records unless you ask us to delete this information. You may request the deletion of your personal data by contacting us directly.

Acceptance Of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. We may update this privacy policy from time to time to reflect, for example but not limited to, changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of our website following proper notification of the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please email us at:

San Diego Mobile Lab & Phlebotomy Inc.
info@sandiegomobilelab.com